789 Terms and Conditions

01 Introduction

Welcome to 789. These Terms and Conditions govern your access to and use of the 789 platform, including all games, payment services, promotions, and support features available at 789-789.app. By registering an account on 789 or using any part of the platform, you confirm that you have read, understood, and agreed to these terms in full.

789 is an online casino platform designed specifically for players in Bangladesh. The platform offers a range of casino games including Keno, Dice, Dragon Gate, 3-Hand Casino Hold'em, Fortune Ox, Slots, and Dinner Delights, along with local payment support through bKash, Nagad, and Rocket.

These 789 Terms and Conditions apply to all players regardless of how they access the platform — whether through a desktop browser, mobile browser, or the 789 app. If you do not agree with any part of these terms, you should not use the 789 platform.

02 Eligibility

To register and play on 789, you must meet the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online casino gaming is not explicitly prohibited for personal use.
• You must not be a current employee, contractor, or immediate family member of a 789 employee or contractor.
• You must not have been previously excluded or banned from the 789 platform.
• You must be acting on your own behalf and not on behalf of any third party.

789 reserves the right to request proof of age at any time. If a player is found to be under 18, their account will be closed immediately, all pending withdrawals will be cancelled, and any deposited funds may be returned at 789's discretion after verification.

03 Account Registration

Each player is permitted to hold one account on 789. Creating multiple accounts — whether under the same name, the same payment method, or the same device — is a violation of these terms and will result in all duplicate accounts being closed and any associated funds being forfeited.

When registering on 789, you are required to provide accurate and complete information including your name, date of birth, email address, and mobile number. This information is used to verify your identity, process your transactions, and keep your account secure.

You are responsible for keeping your registration details up to date. If your mobile number or email address changes, update your account details promptly. 789 is not responsible for failed communications or transaction issues caused by outdated account information.

• All registration information must be truthful and accurate.
• One account per person, per household, and per payment method.
• 789 may request identity verification documents at any time.
• Accounts that fail verification may be suspended pending review.
• Verified accounts enjoy faster withdrawal processing and higher transaction limits.

04 Deposits

789 accepts deposits via bKash, Nagad, and Rocket. These are the only supported payment methods on the platform. Deposits made through unsupported channels cannot be credited to your account and may not be recoverable.

Deposits are typically credited to your 789 account within five minutes of the transaction being confirmed by the payment provider. If your deposit has not appeared after 15 minutes, contact the 789 support team with your transaction reference number.

• Minimum deposit amount: shown in the cashier section of your account.
• Maximum deposit amount: shown in the cashier section of your account.
• Deposits must be made from a payment account registered in your own name.
• Third-party deposits are not permitted and will be returned where possible.
• 789 does not charge fees on deposits, though your payment provider may apply their own charges.

05 Withdrawals

Withdrawals on 789 are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to ensure that funds are returned to their original source.

789 aims to process all withdrawal requests on the same day they are submitted, subject to verification requirements. Withdrawals submitted during peak periods or requiring additional verification may take longer. Players will be notified if additional information is needed to process a withdrawal.

• Withdrawals are only processed to verified accounts.
• Minimum and maximum withdrawal amounts are shown in the cashier section.
• Bonus funds must meet wagering requirements before they can be withdrawn.
• 789 reserves the right to request identity verification before processing large withdrawals.
• Withdrawals to third-party accounts are not permitted under any circumstances.

If a withdrawal request is declined, 789 will notify you of the reason and, where possible, advise on the steps needed to resolve the issue. Declined withdrawals are returned to your 789 account balance.

06 Bonuses and Promotions

789 offers a range of bonuses and promotions to both new and existing players. These include welcome bonuses, reload bonuses, and game-specific promotions. All bonuses are subject to the specific terms presented at the time the offer is made, in addition to the general bonus rules set out here.

All bonuses on 789 carry a wagering requirement. This means the bonus amount must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The wagering requirement for each bonus is clearly stated when the offer is presented.

• Bonuses are credited to your account automatically or upon request, as specified in the offer.
• Only one bonus may be active at a time unless the offer explicitly states otherwise.
• Wagering requirements must be met within the validity period of the bonus.
• Bonuses that expire before wagering requirements are met will be removed from your account.
• 789 reserves the right to modify or cancel any bonus offer at any time.
• Attempting to exploit bonus offers through coordinated play or multiple accounts will result in account suspension.

07 Game Rules and Fair Play

All games available on 789 — including Keno, Dice, Dragon Gate, 3-Hand Casino Hold'em, Fortune Ox, Slots, and Dinner Delights — operate using certified random number generators. The RTP figures published for each game reflect the actual configuration used on the 789 platform.

Game outcomes on 789 are determined entirely by the RNG at the moment of play. Past results have no influence on future outcomes. 789 does not manipulate game results and does not have the ability to influence individual game outcomes once a round has begun.

• Each game has its own specific rules, which are accessible within the game interface.
• In the event of a technical fault during a game round, the round may be voided and stakes returned.
• If a game result is disputed, 789 will review the server-side game log, which is the definitive record of all game activity.
• Players are responsible for understanding the rules of each game before placing bets.

08 Account Security

You are solely responsible for maintaining the confidentiality of your 789 account credentials. This includes your username, password, and any two-factor authentication codes associated with your account. Do not share these details with anyone, including friends, family members, or anyone claiming to represent 789.

789 will never ask for your password via email, live chat, or any other communication channel. If you receive a message asking for your password, treat it as fraudulent and report it to the 789 support team immediately.

• Use a strong, unique password for your 789 account.
• Do not access your 789 account from shared or public devices.
• Log out of your account after each session on shared devices.
• Report any suspected unauthorised access to support immediately.
• 789 is not liable for losses resulting from a player sharing their own credentials.

09 Prohibited Activities

The following activities are strictly prohibited on the 789 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Creating multiple accounts to claim bonuses or circumvent account restrictions.
• Using automated software, bots, or scripts to interact with the platform or games.
• Attempting to exploit software bugs, glitches, or vulnerabilities for financial gain.
• Colluding with other players to gain an unfair advantage in any game.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false identity information during registration or verification.
• Accessing the platform using a VPN or proxy to circumvent geographic restrictions.
• Threatening, harassing, or abusing 789 staff or other players.

10 Account Suspension and Closure

789 reserves the right to suspend or close any player account at any time, with or without prior notice, if there is reason to believe that the account is being used in violation of these Terms and Conditions or in a manner that is harmful to the platform or other players.

If your account is suspended, you will be notified by email or in-platform message. You may be asked to provide additional information to resolve the suspension. If the suspension is found to be in error, your account will be reinstated and any withheld funds will be returned.

• Players may also request voluntary account closure at any time by contacting support.
• Upon closure, any remaining real-money balance will be returned to your registered payment method after verification.
• Bonus balances that have not met wagering requirements will be forfeited upon account closure.
• Accounts closed due to terms violations will not have funds returned.

11 Responsible Gaming

789 is committed to providing a safe and responsible gaming environment. The platform offers a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options.

If you feel that your gaming is becoming problematic, we strongly encourage you to use these tools. You can access responsible gaming settings directly from your account dashboard. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.

• Daily, weekly, and monthly deposit limits can be set from your account settings.
• Session time reminders can be configured to alert you after a set period of play.
• Self-exclusion periods of 30 days, 90 days, 6 months, or 1 year are available.
• During self-exclusion, you will not receive promotional communications from 789.

For more information on responsible gaming tools and resources, visit the 789 Responsible Gaming page.

12 Privacy and Data

789 collects and processes personal data in accordance with its Privacy Policy. By registering on 789, you consent to the collection and use of your personal data as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and communicate with you about your account and promotions.

789 does not sell or share your personal data with third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, or legal compliance. For full details, refer to the 789 Privacy Policy.

13 Limitation of Liability

789 provides the platform on an "as is" basis. While every effort is made to ensure continuous availability and accurate game results, 789 does not guarantee uninterrupted access to the platform and is not liable for losses resulting from technical outages, connectivity issues, or circumstances beyond its reasonable control.

• 789 is not liable for losses caused by a player's failure to follow game rules or platform terms.
• 789 is not liable for losses resulting from a player sharing their account credentials.
• In the event of a verified technical error that results in an incorrect game outcome, 789's liability is limited to the return of the stake placed on the affected round.
• 789 is not responsible for any tax obligations arising from winnings, which remain the sole responsibility of the player.

14 Changes to Terms

789 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, 789 will notify registered players via email or in-platform notification.

Continued use of the 789 platform after the publication of updated terms constitutes your acceptance of those changes. If you do not agree with the updated terms, you should stop using the platform and contact support to arrange account closure.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the 789 support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly from your 789 account dashboard.
• FAQ: Visit the 789 FAQ page for answers to common questions.