Gaming at 789 is meant to be fun — a way to relax, enjoy some excitement, and maybe win a little along the way. But we know that for some players, it can become more than that. This page explains the tools and support 789 provides to help every player keep gaming in its proper place.
Responsible gaming means playing within your means, keeping it enjoyable, and knowing when to stop. At 789, we believe that every player in Bangladesh deserves a gaming experience that stays fun — not one that causes stress, financial pressure, or personal problems.
The reality is that casino games are designed to be entertaining, but they always carry a house edge. That means over time, the platform will always have a mathematical advantage. Responsible gaming starts with accepting this fact and treating every session as entertainment spending — not as a way to make money or recover losses.
789 takes responsible gaming seriously because we genuinely care about the wellbeing of our players. We have built a range of tools directly into the platform that give you control over how much you spend, how long you play, and whether you need a break. These tools are free, easy to use, and available to every registered player.
Problem gambling can develop gradually. These are some of the early warning signs that your gaming habits may need attention:
If you recognise any of these signs in yourself, please use the responsible gaming tools available on 789 or contact the support team for guidance.
Every one of these tools is built into your 789 account and available at no cost. You do not need to contact support to use them — just go to your account settings.
Set a daily, weekly, or monthly cap on how much you can deposit into your 789 account. Once the limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately. Increasing a limit has a 48-hour cooling-off period to protect you from impulsive decisions.
Set a maximum session duration so that 789 automatically reminds you — or logs you out — when you have been playing for a set amount of time. This helps prevent the kind of extended sessions that can lead to poor decision-making and overspending.
Take a short break from 789 without permanently closing your account. Cool-off periods range from 24 hours to 6 weeks. During this time your account is suspended and you cannot log in, deposit, or place bets. Your account and balance are preserved for when you return.
If you need a longer break, self-exclusion lets you close your 789 account for a period of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is fully locked and you will not receive any marketing communications from 789.
Set a cap on how much you are willing to lose in a given period. Once your net losses reach the limit you have set, 789 will prevent further betting until the period resets. This is one of the most effective tools for keeping your gaming within a budget you are comfortable with.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have spent or won in the current session. These reality checks are a simple but effective way to stay aware of your gaming activity in real time.
Setting up your responsible gaming preferences on 789 takes less than two minutes. Here is how to do it.
Sign in to your 789 account using your registered mobile number and password. If you do not have an account yet, register for free — it only takes a minute.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu to access your personal preferences.
Find the "Responsible Gaming" section within your account settings. All available tools — deposit limits, session limits, cool-off, and self-exclusion — are listed here in one place.
Choose the tools you want to activate and enter your preferred limits or durations. Changes that reduce your limits take effect immediately. If you need help, the 789 support team is available 24/7.
Answer these questions honestly. If you answer "yes" to two or more, it may be worth taking a break or speaking to someone about your gaming habits.
Have you ever spent more money on gaming than you originally planned to in a single session?
Have you ever continued playing in order to try to win back money you had already lost?
Have you ever felt anxious, irritable, or restless when you were not able to play?
Have you ever hidden your gaming activity or the amount you spend from family members or friends?
Has gaming ever caused you to miss work, neglect family responsibilities, or fall behind on financial obligations?
Have you ever borrowed money or sold personal belongings to fund your gaming activity?
789 is strictly an 18+ platform. We do not allow anyone under the age of 18 to register or play on 789 under any circumstances. Every new player is required to confirm their age during registration, and 789 reserves the right to request identity verification documents at any time to confirm that a player meets the minimum age requirement.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing 789 or other online gaming platforms, we strongly recommend using parental control software to restrict access. There are several free and paid tools available that can block access to gaming websites on shared devices.
If 789 discovers that a player is under 18, the account will be closed immediately, all funds will be returned, and the matter will be handled in accordance with applicable regulations. Protecting minors from gambling is a responsibility we take seriously.
Beyond the tools that players can activate themselves, 789 also monitors player behaviour for patterns that may indicate problem gambling. Our team looks for signs such as sudden large increases in deposit amounts, extended unbroken gaming sessions, rapid loss-chasing behaviour, and frequent large withdrawals followed by immediate re-deposits.
When these patterns are detected, 789 may proactively reach out to the player to check in and remind them of the responsible gaming tools available. In some cases, 789 may apply temporary limits to an account as a precautionary measure. This is not a punishment — it is part of our commitment to player welfare.
We understand that some players may find this intrusive, but we believe it is better to have a brief conversation than to allow a player to develop a serious problem without any intervention. All communications of this nature are handled with complete confidentiality and without judgment.
789 serves a large and growing community of players in Bangladesh. We understand the local context — many players use bKash, Nagad, and Rocket for deposits and withdrawals, and gaming is often a social activity enjoyed alongside friends and family. We want to make sure that the 789 experience remains a positive one for every player in Bangladesh.
If you are ever unsure about your gaming habits, or if you feel that gaming is starting to affect your daily life, your relationships, or your finances, please do not hesitate to reach out to the 789 support team. We are available 24 hours a day, 7 days a week, and all conversations are treated with complete confidentiality.
Responsible gaming is not about playing less — it is about playing smart. Set your limits, use the tools available, and keep gaming what it is meant to be: a fun and entertaining way to spend your free time.
789 is committed to being a platform that players can trust — not just for fair games and fast payouts, but for genuine care about their wellbeing. Responsible gaming is not a box we tick to meet a regulatory requirement. It is a core part of how we operate and how we think about our relationship with every player on the platform.
We will continue to invest in responsible gaming tools, player education, and proactive monitoring to make sure that 789 remains a safe and enjoyable place to play for everyone in Bangladesh. If you have suggestions for how we can improve our responsible gaming offering, we genuinely want to hear them — contact us at [email protected].
Join thousands of Bangladesh players who enjoy 789 the right way — with limits set, budgets respected, and gaming kept fun. Create your free account today and take control from day one.
18+ only. Gambling can be addictive. Please play responsibly and within your means.